BestJobs - Jobs - Customer Service Assistants (Manila City)

    Description



  • You’ll be in-charge of:

    • Answering incoming calls from our customers

    • Providing solutions to customer inquiries/requests

    • Guaranteeing customer requests are handled in an appropriate and timely manner

    • Utilizing various Concentrix and client-based tools and applications for customer management and servicing

    • Provide leading-edge service in a welcoming, assured and knowledgeable manner

    Basic Qualifications:

    • At least high school graduate

    • Experience of at least six months in the BPO industry are preferred; but applicants without work experience

    are welcome to apply

    • Excellent English Communication skills - verbal and written

    • Basic knowledge on computers

    • Good customer service, multi-tasking and problem-solving skills

    • Willing to work in shifting schedule including graveyard shift and during holidays

    • Good team player

    • Requirements

  • Years of experience: 1
  • Language(s): Tagalog
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Customer Service Assistants (Manila City)

  • Manila, National Capital Region

  • Company

    Concentrix Philippines

  • Work type

    Permanent contract

  • Type of contract

    Full Time

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