Customer Service Associate for US Telco Account

Pampanga

₱ 17,500.00 monthly ·  Pampanga, Central Luzon ·  29 May (updated)

TeleTech Customer Care Management

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    Description



  • Experience unparalleled working culture. Join Kincentric's back-to-back Best Employer of the Year and deliver amazing with us every day.

    Now, more than ever, how we connect is everything. That’s why we're moving our processes online to bring you virtual interviews & assessments you can experience from the comforts of your home. Connect to your possibilities with TeleTech through a phone interview & learn as you go with coaching for our online assessments. We’ll send you forms & keep you updated via email. All so we can secure your new career with us.

    Typically, to qualify as a Customer Service Representative you need to have:

    • Completed at least 2 years in college

    • Excellent to average English communication skills

    • Strong familiarity with the internet and MS Office applications

    • Previous customer center experience helps but it’s not really a requirement

    What you might be doing on a typical day:

    • Consult with customers on products and services to provide the best solutions via call, email and/or chat

    • Respond to customer inquiries with compassion and active listening

    • Ultimately you will provide excellent customer service that keeps the customer coming back

    You’ll enjoy:

    • Competitive pay and performance-based incentives

    • Real career growth opportunities

    • Company-sponsored HMO with Health & Wellness programs for you and your family

    • Educational assistance through tuition reimbursement

    • An accessible location at G/F Building 4, SM City Pampanga, Mexico, Pampanga

    • And more.

    Accepting digital applications for your protection and the protection of our employees: Apply online or text TTEC to to connect with us.

    Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

  • Requirements

  • Minimum education level: Vocational
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: Yes

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Job summary

  • Customer Service Associate for US Telco Account

  • Pampanga, Central Luzon

  • Company

    TeleTech Customer Care Management
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Salary

    ₱ 17,500.00 monthly

  • Apply