Customer Service Associate Healthcare account - Cainta
Cainta₱ 23,000.00 monthly · Rizal, Calabarzon · 26 January (updated)
Description
TeleTech is on the search for temporary work from home or site-based Customer Service Representatives
to proactively create meaningful connections with our team in Cainta, Rizal.
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and
it's more relevant than ever before in today’s environment. We know we’re stronger together, working
towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and
support our communities. Join us in our commitment to deliver amazing experiences.
What you’ll need to qualify:
• Completed at least 2 years of college
• Exceptional English verbal and written communication skills
• Handy with MS Windows and other computer applications
• 6 months or more customer service experience – with customer service-oriented skills such as
empathy, active listening, and resolution-minded aptitude
• Ability to thrive in a dynamic environment
Technology and work environment requirements for the job (Temporary WFH):
• Have the right connection – a home internet connection that is >15Mbps (you may do a quick
check through Fast.com)
• Computer – we’ll supply and deliver at your doorstep
• Must be able to hard-wire (via ethernet cord) directly into your home modem
• Must have a quiet workspace that is within a reasonable proximity of your router so that you can
plug in while working.
What your typical day will consist of:
• Consult customers on products and services to provide the best solutions for their needs by a
variety of communication channels that could include voice, email or chat
• Respond to inquiries with active listening – identifying additional needs and support any upgrades
in products and services
• Open and maintain customer accounts and information
• Resolve technical issues with patience and understanding
• Positively participate in company events, team activities, and continuous learning
What you'll enjoy:
• Sign-on Bonus worth 20K for selected accounts
• Competitive pay and performance-based incentives
• Real career growth opportunities
• Company-sponsored HMO with Health & Wellness programs for you and your family
• Educational assistance through tuition reimbursement
• An accessible office location at the (Click "apply now to" see address)
Accepting digital applications for your protection and the protection of our employees: Apply online or
text ‘TTEC’ to +(Click "apply now to" see contact details) to connect with us.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse
and inclusive workforce that respects and empowers the cultures and perspectives within our global
teams. We strive to reflect the communities we serve by not only delivering amazing service and
technology, but also humanity. We make it a point to make sure all our employees feel valued and
comfortable being their authentic selves at work. As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring
value to the table in their own unique way. But don’t take our word for it — check out some our women
in leadership and diversity awards.
For more information about TeleTech, search #ExperienceTeleTech throughout social media to engage in
the global conversation.
Requirements
- Minimum education level: Vocational
- Years of experience: 1
- Availability for travel: No
- Availability for change of residence: No
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Job summary
-
Customer Service Associate Healthcare account
-
Rizal, Calabarzon
-
Company
TeleTech Customer Care Management -
Type of contract
Permanent contract
-
Work type
Full Time
-
Salary
₱ 23,000.00 monthly
- Apply
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