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Customer Service Associate/Davao site - We offer dayshift and weekends off

We offer dayshift and weekends off

₱ 20,000.00 monthly ·  Davao del Sur, Davao Region ·  17 September (updated)

TALENT OUTSOURCING CHANNEL (TORCH) SOLUTIONS

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  • Description



  • • Perform inbound and outbound calls

    • Generates and processes new sales leads

    • Answers phone calls from prospect and existing clients

    • Must be able to comprehend and understand what the clients are saying over phone very well

    • Follows-up with prospect and existing clients

    • Provides any necessary data or reports to the sales team

    • Provide sales support to sales persons

    • Provide support to clients over phone, emails and remote desktop

    • Exerts attention to detail, as customers may have the same problems; reports the problem as necessary.

    • Arrange appointments with prospect clients and the sales team

    • Acknowledges customers by responding to emails, texts and phone calls

    • Updates all contact information for clients and the sales team

    • Deals with any customer complaints and resolves the issue as necessary.

    • Does any necessary administrative work including filing reports or presenting sales team with necessary documents.



    QUALIFICATIONS:

    • Applicants must possess at least a Bachelor’s/ College Degree in any field

    • Less than a year working experience considered. Preferably one-year experience doing appointment setting or in a call center, sales or telemarketing role

    • Must speak English fluently and possess professional verbal and written communication skills including active listening

    • Must be assertive, proactive and can function independently

    • Customer-focused, enthusiastic, prompt and courteous

    • Must be familiar with the different MS Office applications

    • Fresh Graduates/ Entry level and Senior level applicants are encouraged to apply

    • Full time position(s) available

    • Applicants must be willing to work in Ecoland Phase 1, Matina, Davao City



  • Requirements

  • Minimum education level: Senior high school
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Customer Service Associate/Davao site

  • Davao del Sur, Davao Region

  • Company

    TALENT OUTSOURCING CHANNEL (TORCH) SOLUTIONS
  • Type of contract

    Other type of contract

  • Work type

    Full Time

  • Salary

    ₱ 20,000.00 monthly

  • Apply