Offer description

Roles and Responsibilities

- Managing and processing the main inbound client email account in Outlook 365

- Pulling out and entering the quote and job requests from the inbound emails to Simpro

- Pulling out and entering internal team task requests from the inbound emails to Simpro

- Pulling out remittance advice from the inbound emails and adding to a remittance received folder in Outlook

- Create work orders and dispatch quotes/jobs to franchise partners via Simpro

- Conduct online quote follow-ups via the internal Infusionsoft website form

- Full fill basic client requests - like emailing clients insurance and WorkCover certificates or updating their client portals

- Send out franchise partner quotes

- Follow up with clients regarding overdue accounts via email and phone

- Process 7-Eleven purchase orders onto Simpro

Proficient With

- Simpro

- Outlook

Work Schedule

Mon to Fri 9 am to 5 pm EDST (Melbourne)

ShoreXtra Perks

- Free barista-style coffee

- Free parking and jeepney services

- Highly engaged team

- Unlimited potential for growth

- Challenging role

- Fun and family-oriented working environment

Requirements

• Minimum education level: Bachelor´s Degree
• 2 years of experience
• Availability to travel: No
• Availability of change of residence: No

More than 30 days ago

About Shore 360

Shore360 provides the support you need to shift time intensive business tasks to more cost effective locations and allow your local expert staff focus on your business
Business is difficult enough without the constant pressures to reduce cost, manage tight budgets and “do more with less” just to survive in today’s competitive market. Asking more from our highly paid Managers and Leaders has buried them in repetitive, basis tasks and you simply can’t afford to hire the number of staff you ne...

Shore360 provides the support you need to shift time intensive business tasks to more cost effective locations and allow your local expert staff focus on your business
Business is difficult enough without the constant pressures to reduce cost, manage tight budgets and “do more with less” just to survive in today’s competitive market. Asking more from our highly paid Managers and Leaders has buried them in repetitive, basis tasks and you simply can’t afford to hire the number of staff you need.
High speed internet and low cost communications has changed the way we do business and has enabled a whole range of business services to be available on a global scale. Shore360 provides the required support for you to recruit, train and supervise highly skilled personnel at a fraction of the cost of your local staff.
In our experience you can save between 50% to 75% against local costs for highly skilled resources that can be deployed quickly and without compromise to quality and service.
No matter what business you are in – your competition will use off shore operations to lower their costs. Today this will improve your margin and provide the budget to reinvest in growth. Tomorrow it will be for your survival.

Salaries