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Customer Service Data Entry - With 2 years of related experience

With 2 years of related experience

₱ 20,000.00 monthly ·  Pampanga, Central Luzon ·  More than 30 days

Shore 360

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26 reviews
  • Description

  • Roles and Responsibilities

    - Managing and processing our main inbound client email account in Outlook 365

    - Pulling out the ‘Quote and Job’ requests from the inbound emails and entering them into Simpro Job Management System

    - Pulling out internal Team ‘Task’ requests from the inbound emails and entering them into Simpro Job Management System

    - Pulling out ‘Remittance Advices’ from the inbound emails and adding to a ‘remittance received’ folder in Outlook

    - Simpro - Create Work Orders and dispatch quotes/jobs to Franchise Partners via Simpro

    - Conduct online quote follow-ups via internal Infusionsoft website form

    - Full fill basic client requests - like emailing clients Insurance and Workcover certificates or updating their client portals.

    - Simpro – Send out Franchise Partner quotes

    - Simpro – Follow up with clients re overdue accounts via email and phone.

    - Outlook – Process 7 Eleven Purchase Orders onto Simpro

    Required Experience

    - Proven experience as a data entry clerk

    A Successful Candidate must have

    - Fast typing skills

    - Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel, etc.)

    - Working knowledge of office equipment and computer hardware and peripheral devices

    - Basic understanding of databases

    - Good command of English both oral and written and customer service skills

    - Great attention to detail

    ShoreXtra Perks

    - Free barista-style coffee

    - Free parking and jeepney services

    - Highly engaged team

    - Unlimited potential for growth

    - Challenging role

    - Fun and family-oriented working environment

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 2
  • Availability for travel: No
  • Availability for change of residence: No
  • People with disabilities: Yes

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Job summary

  • Customer Service Data Entry

  • Pampanga, Central Luzon

  • Company

    Shore 360
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 20,000.00 monthly

  • Apply