Customer Service Engineer | Bestjobs Philippines


  • • Graduate of Electronics Engineering, Computer Engineering

    • Understand the comprehensive and technical information about the automated teller machine/POS technical aspects in hardware and software application.

    • Responsible to diagnose prior to repair, assembling, testing and checking of the parts of the machines.

    • Escalate incidents thru constant communication with the Helpdesk team and Department Supervisor

    • Resolving client issues once receive an authorization from the HQ

    • Preparing documentation (Service Reports, Corrective Maintenance and others)

    • Providing feedback on product development for quality assurance

    • Monitoring the assigned machines for historical maintenance report

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Language(s): Tagalog ,English
  • Knowledge: Microsoft Excel
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Customer Service Engineer

  • Makati, National Capital Region

  • Company

    Primus@Knowledge Specialists, Incorporated
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Salary

    ₱ 20,000.00 monthly

  • Apply