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Customer Service Manager

Pasig, National Capital Region ·  Yesterday, 11:45 AM (updated)

APEC Homes

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23 reviews

    Description



  • CUSTOMER EXPERIENCE MANAGER

    Job Summary

    This position is responsible in calibrating customer experience throughout all phases of APEC’s process.

    • Conducts research study to leverage the clients’ experience in order to build and strengthen our relationships with them

    • Develops process improvements in delivering personalized customer service to champion their trust and commitment

    • Gathers and analyzes customer feedback to recommend improvements the organization needs to take that customers can benefit from

    Job Qualifications

    • Bachelor’s Degree in Marketing, Mass Communication, Business Administration, or any related field

    • Extensive background in customer service management preferably in real estate industry

    • People- oriented and strong work ethics

    • Excellent communication and problem solving skills

    Perks

    • Family-oriented work environment

    • Performance Bonus

    • Healthcard

    • Paid Leave

    • Employee Loans (Salary, Housing)

    For interested applicants please click “APPLY NOW” and be sure to upload your updated CV or resume through BestJobs. You may also contact (Click "apply now to" see contact details) for more details.

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Language(s): Tagalog ,English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Customer Service Manager

  • Pasig, National Capital Region

  • Company

    APEC Homes
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply