Offer description

Your bright future starts right here (and we are not kidding)!



Job Responsibilities:

• Serves our clients and partners by providing style information and resolving any product and service problems.

• Maintains customer records by updating account information on our database.

• Resolves problems by clarifying the client’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

• Prepares excel sheets or any related reports in a timely manner by collating correct information from approved resources.

• Contributes to team effort by accomplishing related results as needed.



Qualifications / Skills:

• Customer service

• Product knowledge

• Market knowledge

• Quality focus

• Problem solving

• Documentation skills

• Phone skills

• Listening

• Resolving conflict

• Analyzing information

• Multi-tasking



Requirements:

• University/college degree is an asset

• Familiarity with office software and phone systems a plus

• Previous experience, especially in BPO industry, preferred



If you feel that you are the right person for the job, please email **@trackerteer.com the following documents:

1. Covering letter

2. CV stating your salary expectations

3. Your WhatsApp number



Please state clearly in the subject line of your email which post you are applying for.

Requirements

• Minimum education level: Senior high school
• 1 year of experience
• Availability to travel: No
• Availability of change of residence: No

More than 30 days ago

About Trackerteer

Trackerteer Web Dev Corporation is a software and web development company. We execute projects from the ground up and our team is composed of brilliant and well-equipped web thinkers and implementers who values EXCELLENCE.