Customer Service Representative I Healthcare Associate I Iloilo Site
NeksJob Philippines - Western Visayas, Iloilo
4 days ago
Customer Service Representative / Canadian Telco - t57
NeksJob Philippines - Iloilo, Western Visayas
Offer description
₱ 35,000.00 (monthly)
Permanent contract
Full Time
The Customer Service Representative (CSR) for Telco Account is responsible for providing excellent customer service to Telco Account customers. The CSR will respond to customer inquiries, resolve issues, and provide information about Telco Account products and services.
Key Responsibilities:
Respond to customer inquiries in a timely and professional manner via phone, email, or chat.
Provide information about Telco Account products and services to customers.
Identify and resolve customer issues in a timely and satisfactory manner.
Document customer interactions and issues in the customer relationship management (CRM) system.
Collaborate with other Telco Account teams to provide a seamless customer experience.
Meet or exceed performance metrics related to customer satisfaction, quality, and productivity.
Continuously develop knowledge of Telco Account products and services to provide accurate information to customers.
Adhere to Telco Account policies and procedures.
Requirements
- Minimum education level: Senior high school
- Language(s): English
- Knowledge: Customer service, Customer Support
More than 30 days ago
About NeksJob Philippines
ABOUT NEKSJOB
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contact Us.
We are here to help. Want to lea...
ABOUT NEKSJOB
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!
Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120
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