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Customer Service Representative (CSR) - Day Shift and Weekends Off!!!

Day Shift and Weekends Off!!!

Pampanga, Central Luzon ·  19 October (updated)

MDM Systems, Inc.

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5 reviews
  • Description



  • We are in urgent need of Customer Service Representatives.

    DAY SHIFT and WEEKENDS OFF!!!

    The role will involve, but is not limited to:

    · Provide top notch customer service to pre and post-sale customers via e-mail and phone

    · Ensure a positive customer experience for all contacts

    · Conduct research into any customer service issues

    · Review on-line excel database of customer feedback, track customer service concerns via database

    · Take payment information & other pertinent information such as addresses & phone numbers

    · Assist the client management team in the coordination of client sales initiatives, contests and/or promotions

    · Other duties may be assigned to assist client’s team

    QUALIFICATIONS

    • With at least 1-2 years in a customer service role experience

    • Fluent in written & verbal English communication skills

    • Microsoft Office skills

    • Fast typing speed

    • Computer Savvy

    • Willing to work on flexible schedule in the morning

    *** Although the above is desirable, full training will be provided.

  • Requirements

  • Minimum education level: Senior high school
  • Years of experience: 1
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Customer Service Representative (CSR)

  • Pampanga, Central Luzon

  • Company

    MDM Systems, Inc.
  • Type of contract

    Other type of contract

  • Work type

    Full Time

  • Apply