Customer Service Representative - Dayshift plus Weekends off/Davao

Offer description

Urgent hiring for Customer Service Representatives for the Dayshift Account!

Duties:
Handling customer technical support cases through phone and email submission if needed.
Evaluating system potential through assessing the compatibility of new programs with existing programs.


Qualifications:
· Less than a year working experience considered. Preferably one-year experience doing appointment setting
or in a call center, sales or telemarketing role"
· Must speak English fluently and possess professional verbal and written communication skills including active listening
· Must be assertive, proactive and can function independently
· Customer-focused, enthusiastic, prompt and courteous
· Must be familiar with the different MS Office applications
· Fresh Graduates/ Entry level and Senior level applicants are encouraged to apply
· Full time position(s) available
· Applicants must be willing to work in Ecoland Phase 1, Matina, Davao City

Compensation:
Basic Salary: Up to 20,000
Competitive Signing Bonus
10% Night differential
HMO (Intellicare) upon regularization
Monthly allowances upon regularization

Additional benefits will be discussed during the Job Offer.

Schedule: Dayshift
Work set-up: Onsite

Requirements

• Minimum education level: Senior high school
• 1 year of experience
• Language(s): English

May 24

About TALENT OUTSOURCING CHANNEL (TORCH) SOLUTIONS

Talent Outsourcing Channel (TORCH) Solutions is committed to strategically match the right talent to the client’s specialized staffing needs and build rewarding careers for the professionals we place through our holistic HR solutions. We supply employers with high quality and efficient workforce in time and contribute to client’s success through people.

Talent Outsourcing Channel (TORCH) Solutions provides training on how to deliver quality customer service enhances the communication ...

Talent Outsourcing Channel (TORCH) Solutions is committed to strategically match the right talent to the client’s specialized staffing needs and build rewarding careers for the professionals we place through our holistic HR solutions. We supply employers with high quality and efficient workforce in time and contribute to client’s success through people.

Talent Outsourcing Channel (TORCH) Solutions provides training on how to deliver quality customer service enhances the communication skills of each applicant and make them qualified for the job. We offer English proficiency training as well as multi-lingual skill sets, trained in the latest service strategies and guidelines. We produce qualified and fitted workforce through our training efforts.

Recognizing the fast growing industry of Business Process Outsourcing (BPO) in the country and seeing the need of the companies to meet certain number of qualified workforce with limited time, Talent Outsourcing Channel (TORCH) Solutions extends its service by providing direct endorsements for experienced and qualified candidates to Contact Centers. Seeing the increase of professionals locally with very limited opportunities, we acknowledge BPO industry to which these professionals can build a career with.

We uphold high standard to surpass expectations in order to produce high quality manpower. We offer our clients the people and services that raise the productivity and efficiency of their total workforce, including training, development and recruitment. We focus on our core business values with a vision to be the most preferred human resource provider in the Philippines. Our success is built on our highly motivated and professionally trained personnel. We have a team with strong capacity to grow, meeting our client needs and offering 24/7 quality service around the globe.

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