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Customer Service Representative (Graveyard Shift) - With 3 years + experience

With 3 years + experience

₱ 25,000.00 monthly ·  Pampanga, Central Luzon ·  Today, 01:33 PM (updated)

Shore 360

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24 reviews
  • Description



  • Roles and Responsibilities

    The responsibilities of the Customer Service Representative are to cater to customer queries and provide assistance in navigating through our provided services flawlessly.

    The Customer Support Representative is expected to answer customer queries through live chat and email, walk customers through the company website, follow-up on customer payments (outbound call), set up customer appointments, and update customer/client information databases.

    Required Experience

    - More than 3 years of customer service support experience in a BPO industry

    A Successful Candidate must have

    - Excellent communication skills

    - Keen attention to details

    - Amiable to work on a night shift

    Experience Advantage

    - Working experience as a CSR

    - Experience as an SME

    Perks

    - Free barista-style coffee

    - Free parking

    - Highly engaged team

    - Unlimited potential for growth

    - Challenging role

    - Fun and family-oriented working environment

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No
  • OFERTA_DISCAPACIDAD OFERTA_DISCAPACIDAD_YES

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Job summary

  • Customer Service Representative (Graveyard Shift)

  • Pampanga, Central Luzon

  • Company

    Shore 360
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 25,000.00 monthly

  • Apply