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Customer Service Representative - Immediate start

Immediate start

₱ 25,000.00 monthly ·  Pampanga, Central Luzon ·  Today, 09:03 AM (updated)

Shore 360

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9 reviews
  • Description



  • Roles and Responsibilities

    The main tasks of the Customer Service Representative are to answer customers queries on a timely manner; answer customers via phone, chats, emails; schedule and set up customer appointments; follow up on customer payments (outbound); familiarize with the company website and walk through customers when needed; escalate calls when necessary.

    Required Experience

    - Minimum of 3 years' background in customer service

    - Technical support experience

    A Successful Candidate must have

    - Excellent communication skills (verbal and written)

    - High attention to details

    - Background in blended account

    - Ability to provide customer service on phone calls, live chat, and email

    - Willingness to work 1 AM - 10 AM Tuesday to Saturday (may subject to change)

    Perks

    - Immediate start

    - Free barista-style coffee and subsidised canteen

    - Medical and dental insurance

    - Free parking and jeepney services

    - Highly engaged team

    - Fun and family-oriented working environment

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Customer Service Representative

  • Pampanga, Central Luzon

  • Company

    Shore 360
  • Type of contract

    Permanent contract

  • Work type

    Home Based

  • Salary

    ₱ 25,000.00 monthly

  • Apply