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Customer Service Representative

Davao del Sur, Davao Region ·  16 September (updated)

Next BPO Solutions

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  • Description



  • Responsibilities

    • Manages incoming calls and customer service inquiries

    • Identifies and assesses customer’s needs to achieve satisfaction

    • Responds promptly to customer complaints and queries

    • Maintains a positive, empathetic and professional attitude toward customers at all times

    • Keeps records of customer interactions

    • Ensures attainment of designated quality and productivity standards

    • Ensures high level of confidentiality whilst working with sensitive information

    • Recognizes, documents and alerts your supervisor of trends in customer queries

    • Any other duties assigned from time to time.

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: No

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Job summary

  • Customer Service Representative

  • Davao del Sur, Davao Region

  • Company

    Next BPO Solutions
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply