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Customer Service Representative

₱ 13,000.00 monthly ·  Davao del Sur, Davao Region ·  9 June (updated)

Saratel Solutions Inc

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  • Description

  • Are you waiting for an opportunity for career growth? The long wait is over!

    We are Saratel Solutions Inc., an Australian-based company that provides job opportunities that will help you level up your career by developing your skills and knowledge. In line with our company’s team-based approach, we practice team collaboration helping you to capitalize on your strengths, improve your weaknesses, and help make the most out of your career.

    If you have experience in Customer Service and want to join our growing team, you might be the one that we are looking for. Your duties and responsibilities may include but not limited to:

    Maintains a positive, empathetic, and professional attitude toward customers at all times.

    Responds promptly to customer inquiries.

    Communicates with customers through various channels.

    Acknowledges and resolving customer complaints.

    Knows the products inside and out to be able to answer questions.

    Process orders, forms, applications, and requests.

    Keeps records of customer interactions, transactions, comments, and complaints.

    Communicates and coordinates with colleagues as necessary.

    Provides feedback on the efficiency of the customer service process.

    Ensures customer satisfaction and provide professional customer support

    Required skills:

    Excellent English communication skills

    Can handle pressure

    Able to hold a conversation

    Experience working with customer support

    Flexible to the time schedule


    College Graduate

    What we offer:

    Training and development opportunities

    Allowance (Company, Voice, Client)

    Paid leaves

    13th Month Pay

    Night Differential Pay

    Health benefits coverage

    Fun, rewarding, employee engagement program

    Salary: Php13,000.00 to Php 20,000.00 /month

    Realize your very own and true potential with us today!


  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Language(s): ,English
  • Availability for travel: No
  • Availability for change of residence: No
  • People with disabilities: Yes

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Job summary

  • Customer Service Representative

  • Davao del Sur, Davao Region

  • Company

    Saratel Solutions Inc
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 13,000.00 monthly

  • Apply