BestJobs - Jobs - Customer Service Representative

    Description



  • Responsibilities:

    • Interact with, and determine the customer's reason for call to offer solution;

    • Answer customer questions about products and their account;

    • Effectively guide your customer through documented steps when discussing installation & repair opportunities;

    • Guide your customer through troubleshooting steps, and document on account;

    • Welcome your customer and activate their new account, and;

    • Uphold Client's mission in to solve problems - big and small - for consumers and businesses every single day, with urgency and care.

    Qualifications:

    • Must possess at least a High School degree. No experience needed. No age limit.

    • Excellent English written and communications skills.

    • Excellent customer service skills

    • Above average typing skills.

    • Excellent to work on shifting schedules, holidays and weekends

    • Willing to work in Sta. Rosa, Laguna.

    Salary & Benefits:

    • Up to P35,000/package for those who have more than 1 year BPO experience

    • With P25,000 Signing Bonus

    • Shuttle Service (Binan, Balibago, Calamba, Cabuyao, Dasma, Lipa & Tanauan)

    • Day 1 benefits package (HMO, Group Life & Disability insurance, Allowances)

  • Requirements

  • Minimum education level: Senior high school
  • Years of experience: 1
  • Language(s): Tagalog ,English
  • Knowledge: Customer service, Customer Support
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Customer Service Representative

  • Laguna, Calabarzon

  • Company

    Collar Finder
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Salary

    ₱ 20,000.00 monthly

  • Apply