BestJobs - Jobs - Customer Service Representative

    Description


  • Job Qualification:
    • Candidate must be a graduate of a 4 year course of any course
    • With minimum of 1 year experience in customer support
    • Must be a computer literate - proficient in MS Word, MS Excel, MS PowerPoint & MS Outlook
    • Has a pleasing personality
    • Ability to stay calm when customers are stressed or upset

    Job Description:
    • Maintaining a positive, empathetic and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Language(s): Tagalog
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Customer Service Representative

  • Makati, National Capital Region

  • Company

    GROW Vite Staffing Services, Inc.
  • Work type

    Other type of contract

  • Type of contract

    Full Time

  • Apply