Offer description

JOB QUALIFICATIONS

- At least 6 months of experience in a call center handling international accounts

- Good command of the English language

- Willing to work onsite

- Can start ASAP

Requirements

• Minimum education level: Senior high school
• 1 year of experience
• Language(s): English
• Availability to travel: No
• Availability of change of residence: No

More than 30 days ago

About PEAK OUTSOURCING

PEAK Outsourcing evolved from a concept that set out to better the experience and client expectations when outsourcing to the third-largest English-speaking country in the world, the Philippines. We were once a client, so we know what it is like and we understand the fears of having a working and financial relationship with someone overseas. We took all the headaches and uncertainties we experienced, along with surveying other clients whom we outsourced, and devised a program to fix those issues...

PEAK Outsourcing evolved from a concept that set out to better the experience and client expectations when outsourcing to the third-largest English-speaking country in the world, the Philippines. We were once a client, so we know what it is like and we understand the fears of having a working and financial relationship with someone overseas. We took all the headaches and uncertainties we experienced, along with surveying other clients whom we outsourced, and devised a program to fix those issues that were always recurring. We knew the concept of outsourcing could be a huge benefit for a client, and that there had to be a better way of doing so, so we set out to make these changes.

PEAK Outsourcing, like much other business process outsourcing (BPOs) companies and call centers in the Philippines, offers well-educated, English- and other-language speaking, customer service-oriented employees. What differentiates PEAK Outsourcing from all the others is that it is owned and operated by Americans with highly qualified Filipino managers and staff who have a grasp on western business culture and customer expectations. We raised the bar for the outsourcing industry. Our managers successfully completed our management training, teaching our employees best practices, cultural differences, and the ability to know how to truly better service our clients worldwide. Additionally, all of our agents have passed strenuous tests to prove written and verbal language(s) ability, comprehension, and various skill set needed for each particular task. We took the time to develop this in order to meet our overall object of truly making outsourcing better for both company and client.