BestJobs - Jobs - Customer Service Representative - Naga Site

    Description



  • QUANTASTIC job opening!

    Customer Support Representative - Mass Hiring Requirement!

    Do you have extra ordinary customer service skills? Have a passion for delivering professional, helpful and high-quality service and assistance? Then this is the perfect job for you!

    You have here, a great opportunity to develop your communication skills, calm under pressure, attention to detail and flexibility!! Best of all, you will have the chance to represent an iconic Canadian brand, in a captive, in-house BPO!

    Some of the cool things you’ll actually be doing everyday:

    - Provide outstanding customer service and support by resolving telephone inquiries from customers

    - Enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information

    - Responsible for navigating computer systems to track calls, gather information and effectively resolving the issues or queries which caused the customer to contact us

    - Account review prior to making outbound calls to fully understand the customer’s situation and gather data and document proper systems per customer requirements Responsible for basic customer and team communication via e-mail, memos, voicemails, etc

    - Responsible for best-demonstrated practices for productivity enhancements

    You will need these certain qualities and responsibilities to land the job too

    - Impeccable punctuality and attendance

    - Ability to work in a fast paced atmosphere, highly organized and detailed with the ability to keep composure when handling many tasks at once

    - Consistently demonstrates the ability to meet or exceed individual goals and objectives

    - General PC knowledge

    - Flexibility to work overtime based on the business need of the department

    - Willing to work at Naga, Bicol Region, Robinsons Mall.

    - Must be willing to work Full Time hours, (24/7 environment) and shift work on evenings, weekends and holiday

    You’ll get these cool perks when you work at Quantrics as a Call Centre Agent

    - Competitive salary and benefits package

    - Performance Based incentives and contests HMO coverage (medical & dental benefits)

    - Paid vacation and sick leaves Education Assistance Abundant Growth and Development Opportunities -

    - Perks (subsidized meals)

    - Personal Empowerment, Career Development and Global Exposure Opportunity to represent an iconic Canadian brand

    Office is located at (Click "apply now to" see complete address) Recruitment operations is 7am-7pm Monday to Friday

    Job Type: Full-time

    Education:

    Junior High School (Required)

    Language:

    English (Required)

  • Requirements

  • Minimum education level: Junior High School
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

Similar jobs

Full Time - Permanent contract - ₱ 15,000.00 monthly -

Full Time - Permanent contract - ₱ 23,000.00 monthly -

Get new jobs on Facebook Messenger

Send to Messenger

Job summary

  • Customer Service Representative

  • Camarines Sur, Bicol Region

  • Company

    Quantrics
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply