BestJobs - Jobs - Customer Service Representative / Undergrad / Fresh Grad / Vocational - Online shopping account / Cebu Business Park

Customer Service Representative / Undergrad / Fresh Grad / Vocational Online shopping account / Cebu Business Park

₱ 13,000.00 monthly ·  Cebu, Central Visayas ·  Yesterday, 07:32 AM (updated)

Collabera Technologies Private Limited, Inc

Collabera Technologies Private Limited, Inc

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64 reviews

    Description


  • Open and maintain customer accounts by recording account information

    Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

    Maintain financial accounts by processing customer adjustments

    Recommend potential products or services to management by collecting customer information and analyzing customer needs

    Prepare product or service reports by collecting and analyzing customer information

    Contribute to team effort by accomplishing related results as needed

    Manage large amounts of incoming calls

    Generate sales leads

    Identify and assess customers' needs to achieve satisfaction

    Build sustainable relationships of trust through open and interactive communication

    Provide accurate, valid and complete information by using the right methods/tools

    Meet personal/team sales targets and call handling quotas

    Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

  • Requirements

  • Minimum education level: Vocational
  • Language(s): Tagalog
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Customer Service Representative / Undergrad / Fresh Grad / Vocational

  • Cebu, Central Visayas

  • Company

    Collabera Technologies Private Limited, Inc
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Salary

    ₱ 13,000.00 monthly

  • Apply