BestJobs - Jobs - Customer Service Representative - with or without experience

    Description



  • Roles & Responsibilities

    -Handles inbound calls on the first call, through the use of proactive customer service and call control techniques and proven troubleshooting procedures

    -Creates an exceptional experience for the customer by using professional customer service techniques, personalizing and focusing on adding value to the call

    -Retains existing customer/services through the use of proactive customer service/consulting techniques and enabling customers to perceive value in the service

    -Consistently improving product knowledge and understanding, participating in ongoing training in keeping with changing business strategies

    -Manipulate systems and escalate issues to the appropriate personnel for final resolution

    -Adheres to HGS’ policies and procedures and maintain a positive attitude in support of HGS’ Commitment to Excellence.

    -Performs other duties as assigned.

  • Requirements

  • Minimum education level: Vocational
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: Yes

Similar jobs

Full Time - Permanent contract - ₱ 27,000.00 monthly -

Full Time - Permanent contract - ₱ 18,000.00 monthly -

Full Time - Permanent contract - ₱ 27,000.00 monthly -

Full Time - Permanent contract - ₱ 27,000.00 monthly -

Get new jobs on Facebook Messenger

Send to Messenger

Job summary

  • Customer Service Representative

  • Iloilo, Western Visayas

  • Company

    Hinduja Global Solutions
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Salary

    ₱ 17,000.00 monthly

  • Apply