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Customer Service Specialist

San Juan, National Capital Region ·  19 October (updated)

SH HR (BJ)

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  • Description

  • * Career Advancement

    * Positive working environment

    JOB DISCRIPTION:

    In this role, a customer service specialist should be an excellent communicator who can stay positive when facing difficult situations. She/he should also be reliable and customer-oriented, as he/she will serve as a primary point of contact for our customer.

    - Welcoming guest in a friendly and professional way.

    - Addressing and escalating customer complaints.

    - Providing information about customer service related services.

    QUALIFICATION:

    - Candidate must possess at least Bachelor's/College Degree in Business Studies / Administration / Management or equivalent.

    - Atleast 3 years of working experience in the related field is required for this position.

    - Required skill(s) A customer-oriented and professional attitude, an outgoing personality, outstanding communication abilities.

    - Preferably supervisor5 years and up experienced employee specialized in customer services or equivalent.
  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Language(s): English
  • Knowledge: Microsoft Excel, Customer service
  • Availability for travel: Yes
  • Availability for change of residence: Yes

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Job summary

  • Customer Service Specialist

  • San Juan, National Capital Region

  • Company

    SH HR (BJ)
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply