Customer Sevice Specialist / Dayshift - t58

Offer description

Salary:
Php 21,000.00/month

Job Summary:
The Customer Service Specialist will interact with the companys customers by addressing inquiries and resolving complaints, generally providing a higher level of customer support on a specific product or service.

Duties/Responsibilities:
-Interacts with customers via telephone, email, online chat, or in person to provide support and information on an assigned product or service.
-Ensures that appropriate actions are taken to resolve customers problems and concerns.
-Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
-Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff.
-Performs other related duties as assigned.

Required skills and Requirements:
- Valid NBI
- Must be willing to Work on site
- Above average communication skills
- Service-oriented and able to resolve customer grievances.
- Proficient computer skills with the ability to learn new software.
- Knowledge of, or ability to learn, product, service, or area of customer service specialization.

Education and Experience:
- Must have reaceched College Level education / Senior High School Graduate

Benefits:
- Day shift
- Competitive salary and benefits
- Career development opportunities
- Flexible scheduling
- Positive work environment
- Employee recognition and rewards

If you are passionate about providing excellent customer service and are looking for a challenging and rewarding career, we encourage you to apply today!

Requirements

• Minimum education level: Senior high school
• Language(s): English
• Knowledge: Adaptation to change, Customer service, Communication and persuasion, Time Management, Customer Support, Teamwork

More than 30 days ago

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

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