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Customer Success Manager - Salesforce

Salesforce

₱ 80,000.00 monthly ·  Taguig, National Capital Region ·  3 days ago (updated)

  • Description

  • Job description

    • Proactivley responding to high volume of inbound customer requests to help better utilize their account and subscription

    • Discussing project progress, overcoming roadblocks, and product adoption on 2-4 scheduled customer call

    • Leveraging Gainsight technology to set follow up tasks and manage next steps

    • Meeting internally to act as 'voice of the customer' with our Product, Support, Marketing, or Management teams on how we can increase value and resolve concerns

    Qualifications

    • 1+ years of customer success experience (required)

    • SFDC Salesforce and Gainsight knowledge are a plus

    • Compensation and HR industry knowledge are a plus

    • Positive, strategic, and analytical mindset is necessary

  • Requirements

  • Minimum education level: Vocational
  • Years of experience: 2
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: Yes
  • People with disabilities: Yes

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Job summary

  • Customer Success Manager

  • Taguig, National Capital Region

  • Company

    ASCENT PRO
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 80,000.00 monthly

  • Apply