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TaskUs

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716 reviews

Customer Support Assistants - TaskUs BGC Taguig

TaskUs BGC Taguig

Taguig, National Capital Region ·  16 September (updated)

  • Description



  • What does a TaskUs Teammate really do? Think of yourself as the backbone of the company, the employee that will provide the best and world-class customer experience to your clients.

    As a Teammate, you must:

    - Provide customer satisfaction and experience

    - Meet and exceed client mandated KPI's (Key Performance Indicators)

    - Be aware of TaskUs policies and keep things confidential

    - Provide feedback to management concerning possible problems or areas of improvement

    - Participate in training to improve work performance

    So, do you have what it takes to become a teammate? We’re looking for someone who:

    - Is willing to work on shifting schedules

    - Has call experience (a plus but not required)

    - Has strong verbal, written & comprehension skills

    - Is computer literate and proficient to use Windows OS, Apple OS X, MS Office & Google applications

    - Meets the typing requirement (40WPM for Voice & Non Voice)

    - Has critical thinking skills with a focus on issue resolution and customer satisfaction

    - Can multitask and has high attention to details

    - Is self-motivated, can work independently, and contribute to cross-functional and global teams

    - Is flexible and can quickly adjust to frequent process and information changes

    - Can work under pressure

    Are you this ridiculously good? Then TaskUs is for you!

  • Requirements

  • Minimum education level: Senior high school
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Customer Support Assistants

  • Taguig, National Capital Region

  • Company

    TaskUs
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply