BestJobs - Jobs - Customer Support Associate Telstra, Pasay

    Description



  • Experience unparalleled working culture. Join Kincentric's back-to-back Best Employer of the Year and deliver amazing with us everyday.

    Uncover what it’s like to be part of a global technology business & enjoy day shift working hours, while you’re at it. As a technical support representative, you’ll assist our telco customers, helping them get connected & finding the right answers when they need it most. After all, when everything's connected, how we connect is everything. And we'd like to connect you to an exceptional opportunity.

    You might be asking yourself, “Do I have what it takes to excel?” We think you do. Typically, to qualify as a Technical Support Representative you need to have:

    • Completed at least 2 years of college

    • At least 6 months of call center experience

    • Excellent English communication skills

    • Strong familiarity with the internet and MS Office applications

    What you might be doing on a typical day:

    • Receive customer concerns over the phone, email and/or chat

    • Wow customers with your ability to resolve their concerns with enthusiasm

    • Ultimately you will provide excellent customer service that keeps the customer coming back

    You’ll enjoy:

    • Competitive pay and performance-based incentives

    • Day shift working hours

    • Real career growth opportunities

    • Company-sponsored HMO with Health & Wellness programs for you and your family

    • Educational assistance through tuition reimbursement

    • An accessible location, and more!

    We can’t wait to meet you!

  • Requirements

  • Minimum education level: Vocational
  • Language(s): Tagalog ,English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Customer Support Associate Telstra, Pasay

  • Pasay, National Capital Region

  • Company

    TeleTech Customer Care Management
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Salary

    ₱ 25,000.00 monthly

  • Apply