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iboss Asia

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20 reviews

Data Center NOC Manager

Pampanga, Central Luzon ·  22 June (updated)

  • Description

  • Job Description

    Iboss is looking for a qualified manager for a team of Network Operations Center (NOC) engineers. As a NOC Manager, you will ensure engineers meet KPIs and act as a liaison to other business units. NOC engineers monitor the availability of our global datacenter environment. NOC engineers will be responsible for:

    • Triage alerts from the network monitoring system.

    • Prepare reports for management on faults and circuit utilization.

    • Perform Tier 1\2 Network and Infrastructure maintenance operations.

    • Interact with cross-functional teams including platform support, customer support, and customer success.

    • Interact with vendors including IP transit providers and datacenter support.

    • Identify and escalate service impacting issues.

    Requirements

    • 5 years in a NOC technician role.

    • CCNA or equivalent, CCNP or equivalent preferred.

    • Juniper or Cisco experience a plus.

    Responsibilities & Qualifications

    • 5+ years of professional technical support or data center operations experience

    • Proficient/Fluent written and verbal communication in English

    • strong diagnostic/troubleshooting skill set

    • Windows/Sysadmin experience

    • Ability to assess and prioritize incidents quickly while under pressure

    • Basic understanding of the OSI model and internetworking

    • Bachelor’s Degree or working towards a bachelor’s degree

    • Linux Experience (RHEL, CentOS, Debian, etc.)

    • Capability to multitask

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 5
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: Yes
  • People with disabilities: Yes

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Job summary

  • Data Center NOC Manager

  • Pampanga, Central Luzon

  • Company

    iboss Asia
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply