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Database and CRM Analyst - Iloilo

Iloilo

₱ 25,000.00 monthly ·  Iloilo, Western Visayas ·  5 days ago (updated)

PNI Business Solutions Inc.

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  • Description



  • Scope of responsibility:



    • Gather pertinent information and organize it in a logical and functional manner.

    • Consult with management or administrators to determine what data needs to be included in the database system and will then find the best ways to organize and store this information.

    • Analyze complex sets of data to determine recommendations for business growth and improvement.

    • Utilize the results of the analysis to support recommendations for action to improve company processes

    • Performs data corrections through analyzing data for errors and formulating corrective procedures.

    • Coaches and/or responds to Software Support regarding analyzing data, identifying problems, and proposing solutions for potential data fixes; communicate to the team when data change(s) are complete.

    • Perform related database functions across one or more teams or clients, including designing, implementing, and maintaining new databases, backup/recovery, and configuration management.

    • Perform analysis to resolve recurring database issues

    • Provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance.

    • Provide in-depth problem diagnosis and troubleshooting skills with minimal supervision

    • Managing CRM

    o Creating, testing, and optimizing marketing automation (email campaigns, CRM updates, Sales team workflows, etc.)

    o Importing/exporting contacts, list building & segmentation o Enhancing the CRM and troubleshooting issues

    o Tracking engagement and other important Sales & Marketing KPIs o Data collection and entry o Report building

    o New employee tech setup (creating accounts, providing access, etc.)

    • Working with various software within our tech stack o Managing integrations with the CRM



    Qualifications:

    • Candidate must possess at least Bachelor's/College Degree in Applied Mathematics/Information Technology/Computer Science or equivalent.

    • Should be of legal age.

    • Excellent communications skills.

    • Amenable to work in an office-based setup.

    • Experience in creating database queries

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: No
  • People with disabilities: Yes

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Job summary

  • Database and CRM Analyst

  • Iloilo, Western Visayas

  • Company

    PNI Business Solutions Inc.
  • Type of contract

    Temporary contract

  • Work type

    Full Time

  • Salary

    ₱ 25,000.00 monthly

  • Apply