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  • Description



  • Welink MCS is hiring for a Deputy Training Manager in behalf of a client partner in the BPO Company

    Location: Cebu City

    Email: ****@welinkmcs.com

    Primary Responsibilities:

    • Lead Training Team within the location

    • Single point of contact for all Training Escalations

    • Management of training needs and analysis

    • Development of training plans to fulfill training needs

    • Management of training needs requests, labs, and trainer Scheduling and reports

    • Develop and manage relationships with Internal and External Clients

    • Analysis basis the available data and drawing inference to bring back the learning in Training Class

    • Development of trainers

    • Liaison with other functions

    • To incorporate feedback/inputs by clients and internal customers to enhance the efficiency of training

    • To plan and facilitate update/refresher/upskill training for the floor associates

    • Manage attendance & shift incentive for the team on the map

    • Preparing and updating training reports periodically

    • Ensuring Delivery of high-quality training and as per the defined processes

    • Keep oneself and ensures one’s team is updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems

    Qualifications:

    • Graduate in Bachelor's/College Degree

    • At least 3 - 5 year(s) of working experience in the related field is required for this position

    • Preferably Assistant Manager / Managers specializing in Training & Development or equivalent

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Deputy Training Manager

  • Cebu, Central Visayas

  • Company

    WeLink Management Consultancy Services
  • Type of contract

    Permanent contract

  • Work type

    Full Time

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