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Dispatch Customer Service Representative - dayshift

dayshift

₱ 25,000.00 monthly ·  Pampanga, Central Luzon ·  More than 30 days ago

  • Description



  • Job Description:

    - Provide support to the sales team

    - Accept inbound calls

    - Make phone calls to Australians and hold a conversation.

    - Write professional emails.

    - Perform administrative duties

    - Processing back-order lists

    - Letting customers know when their order will reach them.

    Qualifications:

    - At least 1-year experience as a VA for an Australian account.

    - Have worked within a related industry, such as dispatch, customer service, purchasing or online retail sales

    - Experience in using CRM’s and Process Management tools

    - Fluent English level,

    - Good communication skills with Australians

    - At least 40 WPM typing speed.

    - Great attitude.

    - Excellent writing skills.

    - Tech-savvy/ Good computer skills.

    - Strong attention to detail.

    - Willing to work on-site.

    - Can start asap.

  • Requirements

  • Minimum education level: Senior high school
  • Years of experience: 1
  • Language(s): ,English
  • Knowledge: Customer service, Customer Support
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Dispatch Customer Service Representative

  • Pampanga, Central Luzon

  • Company

    ShoreAgents
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 25,000.00 monthly

  • Apply