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Field Service Engineer (Semiconductor Industry) - Cebu City

Cebu City

₱ 40,000.00 monthly ·  Cebu, Central Visayas ·  15 May (updated)

Sigma Dynamics

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  • Description



  • Job Responsibilities:

    Provide professional field service duties (equipment installations, basic customer training, equipment trouble-shooting, process set-up, equipment maintenance and modification, etc.)

    Provide technical solutions / problems solving on customer issues

    Owner of all issues at responsible customers

    Execution of projects / tasks assigned by Area Customer Service Manager

    Establish good customer relationship

    Diligent follow-up and closing of buy-off (equipment, modules, retrofit kits, SW upgrades) and warranty claims/ parts

    Provide Weekly / Special Reports / Project Updates to Area Customer Service Manager for activities status update

    Qualifications:

    Must have a Degree or Diploma in any Engineering course

    Minimum 3 years of working experience mainly in Semiconductor Assembly industry

    Involved in the semiconductor process application, support, and trouble-shooting of process or equipment related issues especially in the related segment

    Experience handling DATACON Die Attach Machine and DATACON Flip Chip Bonder

    Strong analytical and trouble-shooting skills, providing excellent support to customers and end-users

    Dedicated to serve the customers at request

    Good command in communicating with the customers

    Sophisticated in building up and managing the relationship with the customers

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Availability for travel: No
  • Availability for change of residence: No
  • OFERTA_DISCAPACIDAD OFERTA_DISCAPACIDAD_YES

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Job summary

  • Field Service Engineer (Semiconductor Industry)

  • Cebu, Central Visayas

  • Company

    Sigma Dynamics
  • Type of contract

    Temporary contract

  • Work type

    Full Time

  • Salary

    ₱ 40,000.00 monthly

  • Apply