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Field Technician - Angeles City, Pampanga

Angeles City, Pampanga

Pampanga, Central Luzon ·  30 November (updated)

Converge ICT Solutions Inc.,

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109 reviews
  • Description



  • Qualifications

    Vocational Diploma/ Short Course Certificate in Electronics/Electrical/ Computer Engineering or equivalent

    At least 1-2 years of related work experience is an advantage

    Basic to advance knowledge in computer and network troubleshooting

    With knowledge and/or experience in cable and internet troubleshooting and installation

    Willing to do field work

    With driver's license and can drive 4-wheels (MT)

    Preferably local resident of Angeles City, Pampanga or nearby areas

    Make sure to attach your updated resume for us to further assess your qualifications

    Job Description

    Install all schedule job orders for the day in order to fulfill the 1-3 days service level agreement

    Record accurately all materials used on every account installed in order to have proper accountability and reconciliation on system

    Implement and observe standard protocol in installations wherein the distance from tap to drop house should only be at maximum of 150 feet for docsis single and bundle account in order to maintain the normal signal and prevent internet connections problem

    Install and configure cable modems, digital set-up boxes, and TV settings correctly and accurately to minimize if not totally prevent signal and connections problem

    Attend to customer trouble report and conduct troubleshooting to address it with 12 hours upon receipt and to escalate any concerns as needed and necessary

    Troubleshoot and resolve basic PC hardware and software problems without the need of IT support in order to ensure that said related concerns will addressed and fix at their level

    Assist RF Crew and Construction and Implementation crew when conducting actual troubleshooting and cabling works in area of responsibility for speedy accomplishment of job orders

    Accomplish job orders for pull out of materials from permanently disconnected accounts and record properly all recovered materials

  • Requirements

  • Minimum education level: Vocational
  • Years of experience: 1
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Field Technician

  • Pampanga, Central Luzon

  • Company

    Converge ICT Solutions Inc.,
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply