Description





  • Open Access BPO has been providing business process and call center outsourcing solutions to a host of international clients since 2006. OA is experienced in designing, implementing and managing critical business processes and call center solutions for Clients around the world from its Makati, Philippine operations centers.

    BRIEF JOB DESCRIPTION: Candidates will be focused on providing great service to optimize the way that clients use their financial software solutions. Ideal candidates should have excellent English communication skills and willing to be shaped as a proactive problem solver who provides that highest level of client solutions through a strong-based skill set, gained with an extensive working accounting/technical knowledge and customer service.

    DUTIES AND RESPONSIBILITIES:

    - Provide high level and fundamental technical support by phone and via email.

    - Interpret and validate technical issues, follow-up and test solutions.

    - Create and maintain all communication related to Client issues including: defect and change request submission, status memos, logging of support incidents, and procedural or operation documentation.

    - Absorb and stay current with changes to both the financial and technical global area.

     

    SKILLS/QUALIFICATIONS:

    - Accounting & Reporting: 1+ years’ experience working with Portfolio Management, Fund Accounting, - Prime Broker or other global back-office financial accounting solution is required. Knowledge of fundamental financial instruments (equities and fixed incomes) is preferred.

    - Application Configuration & Integration: 1+ years’ experience with SQL, Databases, Networking or Automation is a plus

    - Sensitive to numbers and familiar with the use of Excel formula or macro is preferred.

    - Proven aptitude to learn complex technical, financial and theoretical information in a timely manner is required.

    Send your resume to

    To know more about Open Access, visit our corporate ****@openaccessbpo.com

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Language(s): Tagalog ,English
  • Availability for travel: No
  • Availability for change of residence: No
To see the complete contact information, Apply now

Similar jobs

Full Time - Permanent contract - ₱ 22,000.00 monthly -

Full Time - Permanent contract - ₱ 70,000.00 monthly -

Get new jobs on Facebook Messenger

Send to Messenger

Job summary

  • Fintech Support Representative

  • Makati, National Capital Region

  • Company

    Open Access Marketing Philippines Inc
  • Work type

    Other type of contract

  • Type of contract

    Full Time

  • Salary

    ₱ 30,000.00 monthly

  • Apply