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Get a Job ASAP as a Customer Service Representative - Open for Senior High School Graduates

Open for Senior High School Graduates

₱ 20,000.00 monthly ·  Quezon City, National Capital Region ·  Today, 03:34 PM (updated)

TALENT OUTSOURCING CHANNEL (TORCH) SOLUTIONS

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  • Description



  • Requirements:

    1. Strong phone contact handling skills and active listening

    2. Customer orientation and ability to adapt/respond to different types of characters

    3. Excellent communication and presentation skills

    4. Ability to multi-task, prioritize and manage time effectively

    5. High school diploma or equivalent; college degree preferred

    Job functions:

    *Open and maintain customer accounts by recording account information

    *Resolve product and/ or service problems by clarifying the customer's complaint and providing resolution

    *Recommend potential products or services to management by collecting customer information and analyzing customer needs

    *Manage large amounts of incoming calls

    *Identify and assess customers' needs to achieve satisfaction

    *Build sustainable relationships of trust through open and interactive communication *Provide accurate, valid and complete information by using the right methods/tools

    *Resolve customer complaints via phone, email, mail or social media

    *Assist with placement of orders, refunds, or exchanges



  • Requirements

  • Minimum education level: Senior high school
  • Language(s): English
  • Knowledge: Microsoft Access
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Get a Job ASAP as a Customer Service Representative

  • Quezon City, National Capital Region

  • Company

    TALENT OUTSOURCING CHANNEL (TORCH) SOLUTIONS
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 20,000.00 monthly

  • Apply