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Hi! Join our team! We're Looking for Fraud Analyst Pioneer Travel Account at Pasig City Earn 35k monthly

₱ 35,000.00 monthly ·  Taguig, National Capital Region ·  More than 30 days

NeksJob Philippines

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  • Description

  • "Fraud Analyst | Pioneer Travel Account at Pasig City | Earn 35k monthly

    Job Highlights

    Earn 35k monthly salary

    Endless career advancement opportunities

    Best-in-class healthcare benefits from Maxicare

    Job Description

    In this role you will:

    - Monitor real time queues and observe customer transactions to identify fraudulent activity such as account take over, friendly fraud and other similar risks

    - Make and execute decisions regarding validity of travel booking and work cooperatively with theinternal and external stakeholders to recognize trends and update system accordingly

    - Review, investigate and make decisions for each travel booking transaction within SLA defined by the stakeholders

    - Responsible for rejecting the majority of fraud orders on a daily basis and escalate complex or unusual cases to the Team Leader

    - Detects and investigates patterns of suspicious customer behavior and fraud trends

    - Investigate cases based on transaction patterns and trend analysis

    - Researches and responds to inquiries from our client related to travel bookings and payment methods

    -Research and conduct a deep dive investigation regarding False Positive cases and send a report together with a recommendation to our client

    - Perform chargeback analysis; recommend rule additions or modifications to close any gaps identified

    A perfect candidate has:

    - 3+ years experience in ecommerce or travel fraud detection and prevention or equivalent travel analytical background is preferred

    - Critical thinking skills with the ability to detect and analyze activity in a travel environment using multiple web-based tools

    - Experience with fraud detection tools such as Sift is a plus

    - Experience in working in the travel with basic knowledge of using GDS is a plus

    - Excellent communication skills, both verbal and written

    Interested and qualified applicants must send an updated resume to ***@neksjob.com

    Email Subject: Fraud Analyst"
  • Requirements

  • Minimum education level: Vocational
  • Years of experience: 3
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: Yes
  • People with disabilities: Yes

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Job summary

  • Hi! Join our team! We're Looking for Fraud Analyst Pioneer Travel Account at Pasig City Earn 35k monthly

  • Taguig, National Capital Region

  • Company

    NeksJob Philippines
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 35,000.00 monthly

  • Apply