Hiring Call Center Associates Willing to Start ASAP - t58

Offer description

Duties and Responsibilities:
- Answering Inbound and Outband calls
- Providing Technical Support
- Resolving Customer Complaints
- Documenting Customer Interactions
- Upselling and Cross selling
- Meeting performance metrics
- Data entry and management
- Adhering to Security and Compliance Protocols
- Collaborating with other department

Overall, as a BPO Agent for a Home Security account, your primary goal would be to provide excellent customer service while ensuring that customers' home security needs are met and their accounts are managed efficiently and accurately.

What we are looking for:
- Willing to work on site
- Has Good to Excellent Communication Skills
- Atleast 1 month Call Center Experience
- Atleast High School/Senior High School Graduate
- Applicants should be a Filipino Citizens or hold relevant residence status
- Good communication and computer navigation skills
- Willing to work on shifting schedules/holidays/weekends
- Willing to work full time
- Willing to undergo the whole recruitment process
- Willing to start immediately
- Must not have conflict of interest such as plans to study/enrolled or work abroad

Requirements

• Minimum education level: Senior high school
• Language(s): English
• Knowledge: Customer service, Communication and persuasion

More than 30 days ago

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

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