Hiring CSR Consumer Electronics Account (Taguig City) - Can start ASAP (T58)

Offer description

Duties/Responsibilities:

• Provide post-sales customer service and/or troubleshooting support through email/phone/chat to advertising customers and offer consultative support.
• Educate customers on support options, and the steps being taken to resolve the issue, including online tutorials, in-store programs and help applications built into the programs.
• Provide prompt, reliable, and accurate information to customers while maintaining effective communications during conversations by adjusting to the pace and technical level of the customer.
• Recognize and adjust support approach to accommodate all levels of customer’s experience.
• Communicate positively with team members, customers, and other partners. Who are we looking for
• Good understanding of consumer electronics products. • Solid technical and diagnostic skills with tested problem-solving skills.

Qualifications/Requirements:

Work on site
Can work immediately
Must be Senior High School Graduate
Good communication skills


Why pick us?

Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits

Requirements

• Minimum education level: Senior high school
• Language(s): English
• Knowledge: Customer service, Communication and persuasion, Customer Support, Technology

May 22

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

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