Hiring Customer Service Representative / Pasig Site - Auto Finance account t57

Offer description

As a Customer Service Representative for our Auto Finance Account, you will be responsible for providing excellent customer service to our clients who have financed their vehicle through our company. You will be the primary point of contact for clients who have questions about their auto finance account, payments, and other related inquiries. You will also be responsible for ensuring that client information is accurate and up-to-date in our system.

Responsibilities:

Provide exceptional customer service via phone, email, and chat to clients who have financed their vehicle through our company
Answer client inquiries regarding account balances, payment due dates, interest rates, and other related matters
Assist clients in setting up automatic payments, updating their contact information, and other account maintenance tasks
Investigate and resolve client complaints and issues related to their auto finance account
Maintain accurate and up-to-date client information in our system
Collaborate with other departments such as collections, sales, and finance to ensure client needs are met
Continuously improve customer service skills and knowledge of auto finance industry regulations

Requirements

• Minimum education level: Senior high school
• 1 year of experience
• Language(s): English
• Knowledge: Customer service, Customer Support

More than 30 days ago

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

Salaries