Hiring! Customer Support Agent Telecommunication Account - General Santos City Site (T40)

Offer description

Duties/Responsibilities
Answering incoming phone calls
Order and payment processing
Dealing with customer complaints
Following up with customers
Making outbound phone calls
Cross-selling and upselling
carrying out market research
Keeping track of and updating customer databases
Customer feedback is gathered and reported on.
Onboarding and training new call center agents

Qualifications
-Applicant must be at least 18 years old
- Applicant is a high school graduate (old curriculum)/senior high school graduate (new curriculum)
- Above Average English communication skills
- Good computer navigational skills on multiple systems
- Work At Home
- At least 15mpbs of Download/ 12mbps of upload

Requirements

• Minimum education level: Senior high school

May 22

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

Salaries