Offer description

As Technical Support Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Your day-to-day in a nutshell

Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident, and knowledgeable manner
Requirements:

At least 18 years of age and above
At least HS Graduates (old curriculum) or SHS Graduates (new curriculum)
Must have at least 6 months of BPO (Voice/Non voice, International/local) experience
Above-average communication skills
Computer savvy


Why pick us?
Paid Training
Competitive Salary
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits

Requirements

• Minimum education level: Senior high school
• 1 year of experience
• Language(s): English
• Knowledge: Adaptation to change, Information technology
• Availability to travel: Yes
• Availability of change of residence: Yes

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About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

Salaries