Offer description

HR Analyst- Leaves Admin (Service Delivery Analyst) JD

Salary: PHP28,000 - PHP35,000 / month



Job Qualifications:

-Bachelor’s Degree required.

-Minimum of two (2) years of related or equivalent experience, including in a Human Resources (HR) Shared Services environment. Three (3) to five (5) years of related or equivalent experience preferred. Disability claims management and/or leave administration experience preferred.

-Working knowledge and understanding of US and Canadian leave laws including ADA, EEOC, FMLA, HIPAA, and other applicable legislation highly desirable.

-Strong attention to detail and the ability to stay organized.

-Excellent oral and written communication.

-Above average analytical and interpretive skills.

-Strong organizational skills; ability to handle multiple priorities simultaneously; ability to meet established deadlines.

-Clear and conceptual thinking ability.

-Excellent judgment and discretion; ability to maintain strict confidentiality.

-Ability to meet or exceed performance competencies.

-Ability to work in a team environment.

-PC literate, including Microsoft Office products; large HRIS system (Oracle/EIS technology) experience preferred



Job Responsibilities:

-Establish and maintain assigned caseload of medical leaves and accommodation cases, analyze requests to determine eligibility and entitlement, evaluate submitted medical documents in compliance with federal, state, and provincial regulations, and track and code case information in accordance with internal workflow processes.

-Evaluate, research, and administer employee requests for workplace accommodations. Facilitates and participates in the interactive process to identify and assess options for providing reasonable accommodations and access to eligible employees and candidates in accordance with the Americans with Disabilities Act (ADA) and other disability laws.

-Investigate all employee reports of workplace illness or injury, file Workers’ Compensation clams with the claim’s administration vendor, and manage any concurrent leave through closure.

-Serve as the primary contact for inquiries; communicate decisions and on-going expectations with employees, site management, Employee Experience Business Partners (HR).

-Other duties as assigned.

Requirements

• Minimum education level: Bachelor´s Degree
• 2 years of experience
• Language(s): English
• Availability to travel: No
• Availability of change of residence: No

More than 30 days ago

About Global Headstart Specialist, Inc.

Global Headstart Specialist, Inc. provides call center jobs and other local employment to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: sourcing and recruitment, training & development and executive search. Our team is comprised of seasoned HR professionals and senior executives locally and abroad who boast of years of business experience. Global Headstart Specialist, Inc. understa...

Global Headstart Specialist, Inc. provides call center jobs and other local employment to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: sourcing and recruitment, training & development and executive search. Our team is comprised of seasoned HR professionals and senior executives locally and abroad who boast of years of business experience. Global Headstart Specialist, Inc. understands the growing human resource needs of contact centers and various business industries. We guarantee to alleviate our clients’ HR demands and helping them achieve their goals. We are thoroughly dedicated to working with our clients to exceed their expectations and provide the best quality of applicants and service. To ensure this we customize our qualification processes to fit the client’s specific needs, determined to uphold confidentiality and professionalism. A proven track record, knowledgeable staff, state-of-the-art technology and a personal touch define the Headstart advantage.

Our Vision and Mission

At the core of the HEAD​START​ way is our vision to be the number one job provider in the Philippines and in Asia. ​
In order to achieve this, Global Headstart Specialist, Inc. will serve as the link for prospective employers and potential employees, and strive to educate and equip job seekers with the necessary skills and values to excel in their jobs.