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IPT Systems Engineer Consultant (44009)

₱ 85,000.00 monthly ·  Pasig, National Capital Region ·  More than 30 days

Reeracoen Philippines, Inc

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9 reviews
  • Description



  • Driving system administrative tasks and technical troubleshooting

    Driving root cause analysis of incidents and problems

    2nd and 3rd level incident and problem handling

    Configuring and troubleshooting SBC gateways

    Configuring and troubleshooting Skype for Business and Microsoft Teams

    Configuring and troubleshooting Contact Centers

    Thorough, broad, and technical foundation with insight into IT in general

    Able to troubleshoot technical issues with a structured and systematic approach and with minimal assistance

    QUALIFICATIONS:

    Bachelor’s degree in any IT related courses

    With 5+ years of experience in VOIP / IP telephony obtained in a large enterprise environment is preferred

    A customer-oriented and service-minded person

    Drive projects through all phases, from development and proof of concept, to delivery and user acceptance testing

    Able to troubleshoot large scale IT solutions with a focus on VOIP/IP-telephony

    Hands-on experience in configuring and troubleshooting UC platforms, such as Skype for Business, Microsoft Teams, and SBC gateways

    Familiarity with Azure and other cloud solutions

    Highly knowledgeable with different programming languages especially with SQL

    Knows how to operate a contact center environment

    Change-oriented, keen to learn and test new technologies

    Can work under pressure and meet tight deadlines

    Excellent English Communication Skills (written and oral)

    Experience in the management of IT projects

    Must have good presentation, workshop facilitation, and interpersonal skills

    Must be confident in communication with senior colleagues within the business

    Develop deep understanding and empathy for our customers and internal staff

    Ability to work independently

    The candidate must be willing to work flexible hours, including evenings and weekends

    Job Types: Full-time, Permanent

    Salary: Php70,000.00 - Php85,000.00 per month

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 5
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • IPT Systems Engineer Consultant (44009)

  • Pasig, National Capital Region

  • Company

    Reeracoen Philippines, Inc
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 85,000.00 monthly

  • Apply