Wyndham Destinations is one of the market leaders in Vacation Ownership development, offering a network of national and international resorts; we are a fast-paced, progressive and dynamic company enjoying constant growth.


    - Provide timely IT support to end-users by phone, remote access or on-site covering desktop/laptops, email, network, local and global applications and other IT-related problems. Managing remote as well as on-site support of regional users within the APAC region.

    - Setup and configuration of computer and telephony end user equipment and applications

    - Microsoft Windows Server management and administration. Including user account setup, access rights configuration, and security group maintenance including group management.

    - Responsible for the management and build of virtualized technologies supporting the datacentre operations and shared storage networks supporting the data centre infrastructure and end users.

    - Manage and provide support for desktop and mobile device encryption platform following Wyndhams’s minimum security baseline.

    - Manage and administer anti-virus and malware systems for end user and data centre equipment ensuring the malware and virus definitions are up to date and effective.

    - Responsible in monitoring all data centre back-ups including troubleshooting and solving backup jobs errors by following backup procedures. Includes management backup media and off-site rotation and media management.

    - Testing and supporting the roll-out of windows security update patches using Microsoft deployment methodology to all end user windows devices, prioritizing and managing computer groups and individual department needs.

    - Manage and support Microsoft Messaging client implementation and on-going support

    - Setup and administer RCI Intranet Portal on Microsoft SharePoint or company cloud systems.

    - Responsible for providing on-call (including helpdesk) support, covering shifts rotation as well as 24x7 call out for IT issues, which includes weekends and public holidays

    - Responsible for email administration and support.

    - Assist support with mobile device security including phones and tablet devices, their configuration and on-going support.

    - Assist with IT security and SOX, PCI and PII requirements for all areas supported.


    - Minimum Engineering or Management Training or equivalent experience

    - Preferably Diploma / degree level in IT or a related discipline or equivalent experience

    - Minimum 2 years IT experience in an mid-size to large environment

    - Track record of working on multiple projects within a programme of work

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 5
  • Language(s): Tagalog
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • IT Engineer

  • Pampanga, Central Luzon

  • Company

  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply