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IT Field Service Coordinator - Taguig

Taguig

Taguig, National Capital Region ·  Yesterday (updated)

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  • Description

  • Reporting to the FS Manager, FS Coordinator interacts with store and receive feedback regarding the quality of work performed by Field Service Technicians. The store and FS Coordinator may also share responsibility for providing customer service support directly to a territory of clients.

    Responsibilities:

    •Act as a Team Leader, manage and schedule the dispatch of Technicians

    •Consolidate Job order and work order status, create report for the Manager

    •Provide escalation/coordination to Service Desk to address issue reported by the store and technicians on the ground

    •Building trust acts as the front liner for the after sales support and maintenance support
  • Requirements

  • Minimum education level: Bachelor´s Degree
  • 1 year of experience
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: Yes
  • People with disabilities: Yes

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Job summary

  • IT Field Service Coordinator

  • Taguig, National Capital Region

  • Type of contract

    Temporary contract

  • Work type

    Casual

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