BestJobs - Jobs - IT Officer

    Description


  • Duties and Responsibilities:

    1. Provides IT support, training, and orientation for new technology users
    2. Assist personnel with installation, configuration and ongoing usability of system hardware and software
    3. Verifies functionality of hardware and software components
    4. Troubleshoots hardware and software issues in person, remotely and via phone
    5. Offers daily operation and system support to personnel, troubleshooting, and repair when IT equipment or networks malfunction
    6. Walks clients through solutions to solve problems and directs questions to supervisors or specialist when necessary
    7. Demonstrates great customer service skills, listens carefully, and exercises patience when assisting employees with computer problems
    8. Documents daily tasks, training, and support sessions to inform the department and organization better regarding IT support needs
    9. Maintains records of hardware and software inventory
    10. Conducts daily network backup operations
    11. Assists with maintaining information security through controlled hardware or software installation and staff education
    12. Works with a team of installation, network, security, and support specialists
    13. Follows emergency plans for equipment, power, or security failures when necessary and protects data and security
    14. Advances knowledge of current technology and support solutions by attending workshops and continuing education courses
    15. Stays updated regarding new technology through industry news

    Skills and Qualification:

    1. Bachelor’s Degree in Computer Science or related field
    2. Adept at web design, software administration and database management
    3. Proficient with Linux, Windows, and Mac OSX (if possible)
    4. Ability to meet deadline and manage stress effectively in high=pressure situations
    5. Understanding of IT principles and ability to communicate technical concepts effectively to a varied audience
    6. Strong sense of discretion and confidentiality required

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 2
  • Language(s): Tagalog ,English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • IT Officer

  • Laguna, Calabarzon

  • Company

    Global Care Cancer Institute
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply