BestJobs - Jobs - IT Services Lead (Assistant Manager)

    Description


  • * Bachelors in Electronics /Telecom/ Computer Engineering with 5+ years of relevant experience, or 5-8+ years for a non-engineering graduate; of which a minimum of 1-2 relevant experience in BPO industry engaged in to Contact Center services
    * Technically Sound with hands on experience in maintaining and troubleshooting IT infrastructure components viz. Routers, Switches, Firewalls, VPNs, WAN links-MPLS, Internet, etc;
    * Exposure in maintaining & troubleshooting Systems infrastructure in Windows environment – Servers, Desktops, OS

    * Exposure & industry experience in Voice Technologies – ACD, Voice Recording, Reporting, WFM, etc. Sound exposure to Avaya, Verint, IPCC platforms preferred
    *Open to Shifting Schedule/ Weekends / Holidays

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 5
  • Language(s): Tagalog
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • IT Services Lead (Assistant Manager)

  • Cebu, Central Visayas

  • Company

    J. PLAZO STAFFING CORP
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply