Assistant service manager for elevator and escalator service
John Clements Consulting Inc. - National Capital Region, Muntinlupa
1 hour ago
Job Overview:
a. Conduct presales meetings and technical discussions with clients to discover their pain points, communicating the full value of IPSYSTEMS’ solutions and products to resolve client’s needs;
b. Conduct Proof of Concept (POC)s and other technical demos;
c. Design scoping, job requirements, and specifications according to client requirements;
d. Perform various tests on process with help of test cases and prepare documents and coordinate with the Technical Manager to resolve all issues within required timeframe;
e. Collaborate within the Technology Solutions Group team to design new programs for all client implementation activities and manage all communication with the department to resolve all issues;
f. Perform research on all client issues and document all findings and implement all technical activities;
g. Prepare and maintain all technical and business documents and collaborate the Service and Support Group in providing support to clients’ issues;
h. Establish all technical project requirements and maintain effective professional relationships with all clients and organize all project materials;
i. Train client’s technical staff on all hardware and software issues and identify all issues in processes and provide solutions for same.
Required Skills:
a. Strong technical product presentation capabilities;
b. Excellent written and verbal communication skills in Tagalog/English;
c. Previous software/hardware experience in a similar environment;
d. Strong teamwork skills across matrixed client, supplier and geographically dispersed virtual teams;
e. Strong interpersonal and negotiation skills;
f. Ability to manage one or more large, complex programs/projects simultaneously
g. Leader in the use of IT methodologies, processes and standards for solutions management;
h. Strong collaborator – willingness to share ideas, documentation and leading practices.
Requirements
More than 30 days ago
We take your feedback very seriously and will review it as soon as possible.
About IPSystems, Inc.
Established in 2007, IPSYSTEMS, Inc. is a trusted and valued cybersecurity and IT distributor in the Philippines. It has solutions specifically focused on IT Infrastructure Security, Secure Remote Access and Monitoring, and Email and Data Security.
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