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  • Description



  • Job Functions:

    • Troubleshoot Basic network problems (cabling and IP).

    • Troubleshoot computer issues (Computer hardware, software, including Windows OS, and HP/Dell

    hardware).

    • Maintain tape backup system (checking for success, tape changing, rotation, proper storage, and

    restores).

    • Troubleshoot and provide basic Phone support with Cisco Unified Communication and Cisco Contact

    Center

    • Maintain and work closely on company’s software licensing.

    • Maintain and work closely on company’s IT Hardware.

    • Setup and Maintain Network printers from setup on network to configuration on Windows Server.

    • Assist and maintain local file system access.

    • Assist with AD User rights and account management as needed for local site.

    • Report and escalate IT related problems to management as needed.

    • Orients end-users with regards to proper use, care and accountability of assigned IT equipment as well

    as discuss as some of the most common IT processes and policies.

    • Work closely with other departments on all / specific IT Related decisions and changes on all new

    system request and system modifications.

    • Replace and maintain any equipment. Servers / Computers / Phones / Keyboards / etc.)

    Job Requirements:

    • Bachelor's degree in fields of computer science or 3+ years equivalent related experience

    • Good written and verbal communication skills.

    • Excellent problem solver and has capacity to analyze complex issues / tasks and provide

    recommendations on how to best resolve the issue.

    • Committed to quality, takes pride in work to deliver a solution that is accurate and meets user

    requirements.

    • Dedicated team member, willing to put in extra time when needed to complete a task.

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • IT Specialist

  • Pasig, National Capital Region

  • Company

    M2MJ Human Resources Consulting
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply