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  • Description

  • MVP Asia Pacific Inc. is seeking a highly motivated and result-driven IT Support who will be working closely with our Hong Kong-based clients who specializes in Cryptocurrency. As a vital member of the team, you will be supporting the day-to-day operations and platforms by working with the stakeholders to translate business requirements into solutions.

    IT Support is an operational role, focusing on real time security event monitoring and security incident investigation. As an IT Support you will actively monitor security threats and risks involving customers’ infrastructure.

    The successful candidate will be responsible for:

    • Continuously monitors the security alerts queue

    • Triages security alerts

    • Monitors health of customer security sensors and infrastructure

    • Collects data and context necessary to initiate Level 2 escalation

    • Delivers scheduled and ad-hoc reports

    • Works closely with Level 2 & Level 3 team towards the continuous improvement of the service

    To be qualified, you should be:

    • A Bachelor's degree in Information Technology, Computer Science or any relevant course.

    • At least 1 year of experience as an IT Support

    • Amenable to work on a 24/7 shift

    • Good English communication skills

    Never miss this exciting opportunity to be part of one of the fastest-growing BPO companies in Clark, Pampanga!

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • 1 year of experience
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No
  • People with disabilities: Yes

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Job summary

  • IT Support

  • Pampanga, Central Luzon

  • Company

    MVP Asia Pacific, Inc.
  • Type of contract

    Permanent contract

  • Work type

    Full Time

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